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Director, Logistics - Lennox International

Company Profile: $3B in Revenues, a global leader in the heating, air conditioning, and ventilation markets.  Lennox designs, manufactures, distributes to dealer partners as well as internal operations that directly service customer equipment (through the Service Experts brand).

Responsibilities:

  • Sales Operations and Inventory Planning

  • Forecasting and Forecast Administration

  • Demand Management

  • Master Production Scheduling for all North American plants

    • Distribution Planning for all North American branch locations (60+ locations)

    • Shipment load Deployment Planning

  • National Warehouse Operations

    • North American Distribution Center (Marshalltown, IA) a 315k SF facility

      • Created from the consolidation of two regional facilities that were managed by Elston-Richards 3PL

    • Canadian Regional Distribution Center (Brampton, Ontario) and an adjacent wholesale supplies store

    • 3PL management at various cross dock and branch locations across the US

    • Real Estate assistance in location and negotiation

  • Traffic Management of all North American Lennox International companies.  Expenditures exceeding $80MM annually

    • Carrier sourcing, negotiation, and management

    • Private fleet management

    • Freight payment management

  • Logistics systems implementation:

    • Supported SAP implementation

    • Manugistics Advanced Planning and Scheduling (now a part of JDA)

    • I2 TMS (also, now a part of JDA)

Achievements (Selected Notable):

  • Implemented comprehensive performance measurements across all logistics, supply chain, and distribution functions (including Customer Service Order Capture - related to inventory availability and positioning)

  • Improved finished goods inventory turns by 28% (on a rolling 12-month calculation which reflected changes slowly)

  • Implemented tailored logistics network for customer segments with distinct logistical requirements, and significantly improved availability, inventory turns (48%), logistics cost to serve, and the segment customer experience

  • Directed start up of 315K SF North American Distribution Center

  • North American Distribution Center featured as “Warehouse of the Month” in Modern Materials Handling Magazine

  • Took charge of and turned around a previously underperforming Canadian Regional Distribution Center and an adjacent wholesale supplies store.  Dramatically improvement order lead time (service lead times) and inventory accuracy.

  • Implemented Manugistics Advance Planning and Scheduling (APS) system in an SAP environment

  • Implemented I2 Transportation Management System in SAP environment

  • Rationalized the number of freight carriers by 72%

  • Improved freight cost recoveries by $840k annually, with a target to increase to $2MM in 3 years

  • Implemented internet XML based freight payment system for use by non-EDI capable carriers

  • Implemented local delivery service pilot that eliminated freight damage and reduced freight expenses in the Pacific Northwest

Position Reported to: VP Sales, Marketing, Distribution, (then to) VP & General Manager of North American Residential Sales, Marketing, Distribution

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